The legal bits

Our privacy policy

We’re committed to protecting the privacy of our customers and recognise the importance of protecting your personal information.

Just like a bank, we’re regulated by government legislation such as the Privacy Act 1988 (Cth) (‘Privacy Act’) and the Privacy (Credit Reporting) Code (‘CR Code’), which outline how we should treat your personal information. But we’re very serious about your privacy regardless of who’s regulating us. It’s one of the main reasons Tic:Toc came about in the first place: no more personal information and loan documents floating around someone’s office. And the privacy to apply for a home loan in your pyjamas, on the couch. If that’s what you want.

This policy explains how we manage your personal and credit information, including:

  • what information we collect;
  • why we collect that information;
  • how we use that information;
  • how we protect your information;
  • what we won’t do with your information; and the choices and options you have to control your information.