There are five instances where we store information overseas. The first is via our authentication provider, Okta. Their technology allows you to have a single sign-in to your Tic:Toc application, and they store your data securely in Germany. The second is via our webchat provider, Livechat; they store information provided during your webchat enquiry at their secure hosting facilities in Texas, US. The third is our email marketing tool, ActiveCampaign; they enable us to communicate with you via email once you’ve made contact with us, and the data may be transferred to ActiveCampaign locations in the US, Australia, and Ireland. We use a solution called Twilio, it allows our technology to send you SMS notifications as you progress through your application, their solution is hosted in Australia, EU and the US. Trustpilot allows Tic:Toc to gain valuable insight and feedback from you, our customers, with data stored in the Australia and EU. Tic:Toc utilises technology called ThreatMetrix, which provides fraud protection to our customers and to Tic:Toc, this information is all encrypted and stored within the US and the Netherlands. In some cases we also use Dovetail for customer product research and would request your consent to do that research with you prior to storing any data with them. They are an Australian Company that stores their data in the US.
All of these companies have very strict data regulation policies and adhere to all of the world leading provisions in the General Data Protection Regulation (GDPR).
Tic:Toc also uses various social media platforms to provide targeted marketing content to new and current customers. We use small subsets of hashed information to tailor content to our users. To understand how these platforms use your information or to find out how to opt-out of targeting marketing on these platforms, please refer to each their privacy policies Tic:Toc uses the following social media platforms:
- Facebook
- Twitter
- LinkedIn
- Reddit
- Google Analytics
- Google Ads
As for us, we take data incredibly seriously, and take all of the appropriate steps to safeguard your personal information, wherever we’re storing it.