Home loan guide / Home loans explained

Everything you need to know about settlement

10 min read

Diem Tran

Settlement is the final step before you become a home owner (or when your new loan begins). We break it down so you know what to expect.

Don't feel like reading? Skip ahead to our explanatory videos

Settlement is the final step in the home loan process: it’s when the seller receives their payment for the property, and when your Tic:Toc home loan begins.

Or if you’re refinancing, it’s when your existing lender gets paid out for your original home loan (by us), and when your new Tic:Toc home loan begins.

I need more help

Your conveyancer or solicitor is the best person to answer your settlement related questions. After all, that’s what you’re paying them for.

Or, you can contact whichever of our digital legal partners you are dealing with (you should have received an email mentioning whether LeadPoint DMS or MSA National is our digital legal partner for your home loan):

LeadPoint DMS
Email: mortgageinstructions@myleadpoint.com
Phone: +61 7 3361 0333

MSA National
Email: tictocenquiries@msanational.com.au
Phone: +61 2 8719 4000

If you’re still hitting information roadblocks, (though we don't think you will), you’re also welcome to get in touch with us:

Tic:Toc
Email: myenquiry@tictochomeloans.com
Phone: 1300 842 405

Settlement forms

Just in case you misplace any of the forms we sent you in your settlement pack. As well as a couple of sneaky ones you may also need.

Settlement guides

The handy (yet often wordy) booklets that provide further information or tell you how to do things.

If you're purchasing a home, the settlement process looks like this

If you're refinancing, the process is even shorter. Watch how it works

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