FAQs / Security & Privacy

Is it safe to get a home loan online?

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Yes, despite what you may hear about Internet security, applying online for a Tic:Toc home loan is literally as safe as houses (pardon the pun).

That’s because, unlike bricks and mortar lenders where your loan application sits on somebody’s desk for all the world to see, your sensitive info is stored digitally online with us and we’re the only ones who can access it.

Your information is encrypted using the industry standard Transport Layer Security (TLS) 1.2 (used by most Australian banks). And Tic:Toc has our own dedicated security team to ensure our security is always up-to-date and state of the art.

When we validate your financial information by asking for your banking login details, our software (Yodlee) fetches read-only copies of your transaction history.

We only see the info we need to approve your loan application, which is exactly the same as if you manually uploaded your documents. And as soon as it’s been validated, it’s encrypted and securely stored. Once your financial validation has been completed it's completely obliterated, never to be seen again.

So you see … safe as houses. And the benefits of applying online speak for themselves.

Because we’re exclusively online, we have lower overhead costs, which means we’re able to offer lower interest rates and low or no fees on our home loans. And you can apply online any time, anywhere and in under an hour, which is not something any bank can match.

If you want more info, read more about our security and our privacy policy.

Home Loan Guide

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