FAQs / After approval

What happens after my loan is settled?

All FAQs

Congratulations! Once your heart rate has lowered from the excitement, you’ll receive a welcome call in 1-2 business days from our in-life team who will cover the following:

  • Check if all your accounts have been set up as expected
  • Ensure your loan repayment is set-up and your direct debit details are correct
  • If you have an offset account, we'll make sure your Visa debit cards have been ordered
  • Run through how to access your accounts
  • Set-up your internet banking for the primary applicant
  • Provide contact details for future enquiries

You can also ask us any questions you may have now and throughout the life of your loan. Our team is available 7 days a week on 1300 842 405.