FAQs / After approval

After settlement, do we deal with Bendigo and Adelaide Bank, or Tic:Toc?

All FAQs

While the funds for our Tic:Toc home loans come from Bendigo and Adelaide Bank, you will be a ‘Tic:Toc customer’.

This means you’ll deal with us, but we do get some help from the bank. We work with the bank to manage our in-life customer experience, so you'll use an online portal powered by Bendigo and Adelaide Bank to make repayments and access your offset account, and the bank will typically process any loan changes you may want to make.